It’s true that our furry friends appeal to kids of all ages. But please note that our stuffed animals are appropriate for kids ages 2 and up. Our clothing and accessories are appropriate for children ages 3 and up.
Can you get a free build-a-bear for your birthday?
Bring the birthday boy or girl into our Workshop stores to count their candles any day during their birthday month, and the age they are turning is how much it costs to make their own Birthday Treat Bear – no coupon needed! Plus, Bonus Club Members get a FREE birthday gift for every birthday added to their account.
How do I contact build-a-bear?
Customer Service For questions related to a recently placed order or an address change please contact by calling us at 1-877-789-BEAR (2327) Please note that many answers to our most commonly asked questions can be found on our FAQ page.
Can I get my build a bear Restuffed?
Can I order a furry friend unstuffed? There is an option to select ‘Unstuffed’ during your online shopping experience. Please note that not all of our furry friends may be ordered unstuffed.
How much money should you bring to build a bear?
You start at around $15 to $25 for the basic “bear” that is stuffed by you. (FYI, Downtown Disney has higher prices than most Build a Bear locations by a few dollars.) Then they ask you if you want a sound chip, another $10 or so. Then the outfit, clothing, underwear, shoes, accessories.
What is the birthday discount at Build a Bear?
There is no need to bring in any proof of age or identification. As one example, if you have a child celebrating their 2nd birthday, you can bring them into a Build-A-Bear Workshop and they can score a Birthday Treat Bear for just $2!
Can you return a stuffed build a bear?
A refund is available with the original proof of purchase from Build-A-Bear Workshop. If you do not have an original proof of purchase, we will exchange or provide merchandise credit for any returned product at our discretion. Please note that shipping fees are non-refundable.
Are build a bear scents worth it?
One of these are scents. This is the stuffer that I recommend the most, I feel it’s worth it. They are $3.50, and it’s basically a little bear head made of wax that smells like cotton candy, strawberry, berry, and there are tons more. They last a long time, well over a year or longer, and they’re honestly just fun.